Terms of service

These terms apply when you use lumbalift.shop and buy from LumbaLift (Hay Sidi Mohamed Chrif, Secteur Al Bakkal N 27, Temara 12020, Morocco). By placing an order you agree to them.

Orders

When you place an order, you make an offer to buy. We accept it when we send your order confirmation. We may cancel an order and refund you in full if an item is unavailable, if there is an obvious pricing error, or if we suspect fraud.

Prices and payment

Prices are in pounds sterling (GBP) for products that ship to the UK. Every price includes free delivery and VAT, and there is nothing extra to pay when your parcel arrives. Payments are processed securely by our payments partner, Whop, and show on your card statement as WHOP*LUMBALIFT. Your payment is subject to Whop's terms as shown at checkout.

Delivery

We ship to the UK. Delivery times are estimates; see our shipping policy for details.

Returns and refunds

See our returns and refunds policy. Nothing in these terms limits your rights under the Consumer Contracts Regulations 2013 or the Consumer Rights Act 2015.

Product information

We try to describe and show every product accurately. Colours and sizes can vary slightly from the photos, and sizes are approximate. The product photos on this site are AI-generated illustrations based on the manufacturer's product images. Specifications are the manufacturer's figures. Use products as described in their instructions and safety notes. Our back brace is a support product: it is not a treatment for any medical condition, and if you have a back injury or condition you should ask your GP or physiotherapist before using it.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss. This does not affect any right you have under consumer law that cannot be excluded, such as your rights under the Consumer Rights Act 2015.

Contact

Questions about these terms? Email LumbaLift@outlook.com, call +212 612 206 202 or write to LumbaLift, Hay Sidi Mohamed Chrif, Secteur Al Bakkal N 27, Temara 12020, Morocco.